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Frequently Asked Questions

Product Overview & Use Cases

What is Xpress B2B by Xindus?

Xpress B2B is an industry-first, eCommerce-like international cargo shipping solution from Xindus, designed for B2B exports ranging from 50 kilograms to 2 tons. It offers features such as automated POA, duty calculators, integrated IOR services, and FBA/marketplace deliveries, making cross-border shipping seamless and efficient for SMEs and exporters. Source

Who should use Xpress B2B?

Xpress B2B is ideal for SMEs, exporters, and businesses involved in international B2B shipments, especially those shipping between 50 kg and 2 tons. It is particularly beneficial for companies delivering to FBA (Fulfillment by Amazon) and other marketplaces, or those requiring integrated IOR (Importer of Record) services. Source

What types of shipments does Xpress B2B support?

Xpress B2B supports international B2B shipments ranging from 50 kilograms to 2,000 kilograms (2 tons). It is suitable for exports to destinations like the United States and supports FBA and other marketplace deliveries. Source

What industries can benefit from Xpress B2B?

Industries such as rug exporting, carpet manufacturing, e-commerce selling, and garment exporting have benefited from Xindus solutions, including Xpress B2B. Case studies include Gautam International (rugs), Avkash (carpets), and garment exporters from Jaipur. Source

How does Xpress B2B help with FBA and marketplace deliveries?

Xpress B2B offers specialized support for FBA (Fulfillment by Amazon) and other marketplace deliveries, including split deliveries to save inbound fees and integrated IOR services for seamless compliance and customs management. Source

Pricing & Plans

What does Xpress B2B cost?

For shipments to the United States, Xpress B2B offers starting rates as low as ₹500 per kilogram for shipments of 100+ kgs. These rates are indicative and may vary slightly depending on shipment specifics. Source

How is Xpress B2B pricing determined?

Pricing for Xpress B2B is based on shipment weight, destination, and service type. For example, rates for the US start at ₹500/kg for 100+ kg shipments. Rates may be slightly higher or lower depending on specific conditions. Source

Are there minimum shipment requirements for Xpress B2B pricing?

Yes, the starting rate of ₹500/kg applies to shipments of 100 kilograms or more. Shipments below this weight may have different pricing. Source

How long does delivery take with Xpress B2B?

For shipments to the United States, Xpress B2B offers delivery times of 8 to 12 days. Source

Features & Capabilities

What are the key features of Xpress B2B?

Xpress B2B offers automated POA, duty calculators and payment, integrated IOR services, FBA/marketplace deliveries, split deliveries to save inbound fees, and options for duty-paid or duty-free shipments. It also helps maximize RODTEP and GST refunds. Source

Does Xpress B2B support duty calculators and payment?

Yes, Xpress B2B includes a duty calculator and payment feature, simplifying customs and duties processes for exporters. Source

What is automated POA in Xpress B2B?

Automated POA (Power of Attorney) in Xpress B2B streamlines the authorization process for customs and compliance, reducing paperwork and manual intervention for exporters. Source

Does Xpress B2B offer duty-paid and duty-free options?

Yes, Xpress B2B provides both duty-paid and duty-free shipping options, allowing exporters to choose the best fit for their business needs. Source

How does Xpress B2B help maximize RODTEP and GST refunds?

Xpress B2B is designed to help exporters maximize RODTEP (Remission of Duties and Taxes on Exported Products) and GST refunds by streamlining documentation and compliance processes. Source

Can Xpress B2B split FBA deliveries to save inbound fees?

Yes, Xpress B2B supports FBA split deliveries, which can help exporters save on inbound fees when shipping to fulfillment centers. Source

Technical Requirements & Documentation

Where can I find technical documentation for Xpress B2B?

Xindus provides step-by-step guides and tutorials for Xpress B2B, including shipment creation, contact updates, and shipping bill downloads. Access these resources at our tutorials page and How to create a B2B Shipment.

How do I create a B2B shipment with Xpress B2B?

You can follow the official guide on How to create a B2B Shipment for step-by-step instructions.

How do I update my contact details for Xpress B2B shipments?

Refer to the guide How to update your Contact details for instructions on keeping your information current for seamless coordination.

How do I download a shipping bill for my Xpress B2B shipment?

Follow the official instructions in How to download a Shipping bill for step-by-step guidance.

Business Impact & Performance

What business impact can I expect from using Xpress B2B?

Customers using Xindus solutions, including Xpress B2B, have reported logistics cost reductions of 18% to 25%, improved operational efficiency, and accelerated global expansion. Case studies show revenue growth of 20%+ and significant cost savings. Source

What performance metrics demonstrate the reliability of Xindus services?

Xindus has empowered over 1,200 SMEs, delivered 500,000+ shipments, achieved a 98.4% on-time performance rate, and maintains an 85%+ Net Promoter Score (NPS), reflecting high customer satisfaction and trust. Source

Are there any customer success stories for Xpress B2B or Xindus?

Yes, Gautam International (rugs) saved crores annually by streamlining returns, Avkash (carpets) grew US business by 20% after reducing logistics costs by 25%, and Mihir Savsaviya (Amazon seller) achieved 10X growth with Xindus. Source

Who are some of the brands using Xindus services?

Brands such as Aza, Bare Anatomy, French Crown, FabAlleys, Mirraw, and Vahdam use Xindus services. Source

Security, Compliance & Support

How does Xindus ensure the security of my data?

Xindus employs administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or alteration. Access is restricted to employees and trusted vendors on a need-to-know basis. Source

Does Xpress B2B help with compliance for international shipments?

Yes, Xpress B2B and the broader Xindus platform provide compliance support, including automated POA, integrated IOR services, and alignment with customs and GST requirements. Source

How can I get support for Xpress B2B?

You can contact Xindus support via email at xborder@xindus.net, book a meeting with an expert at this link, or join the Xport Community on WhatsApp for peer support and updates. Join Community

Is Xindus compliant with data privacy regulations?

Yes, Xindus complies with data privacy regulations such as the California Consumer Privacy Act (CCPA) and does not sell personal information. Users are notified of any changes to the privacy policy. Source

Comparison & Differentiation

How does Xpress B2B differ from traditional B2B shipping solutions?

Xpress B2B offers an eCommerce-like experience for international cargo shipping, with features such as automated POA, duty calculators, integrated IOR, and FBA split deliveries. These capabilities streamline compliance, reduce costs, and simplify operations compared to traditional providers. Source

What makes Xpress B2B a preferred choice for exporters?

Xpress B2B is preferred for its cost-effective rates, fast delivery times, compliance support, and advanced features like duty calculators and FBA split deliveries. Exporters benefit from streamlined operations and reduced costs. Source

How does Xpress B2B help exporters save costs?

Xpress B2B helps exporters save costs through competitive shipping rates, FBA split deliveries to reduce inbound fees, and features like duty calculators and automated compliance processes. Source

What are the advantages of using Xpress B2B for global expansion?

Xpress B2B supports global expansion by simplifying compliance, offering integrated marketplace deliveries, and providing centralized management for shipments across multiple countries. Source

B2B Shipping
​Like Never Before

Experience an Industry-First, eCommerce-Like Experience In international cargo shipping.

Exports (50 kgs–2 Tons)
FBA / other marketplace deliveries, and integrated IOR services
Automated POA
Maximize RODTEP, GST Refunds
Duty-Paid or Duty-Free Options
FBA split deliveries to save Inbound fees
Duty calculator and payment

50 Kilograms to 2000 kilograms

United States of America
8 to 12 days
Starting rates as low as ₹500/kg* for 100+ kgs
8 to 12 days
Starting rates as low as ₹500/kg* for 100+ kgs

* Rate(s) given above could be slightly lower or higher.

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